The Best Social Media Platform for Business

I’ve been asked many times before, “What’s your favorite social media platform for business?”

Many people think that if you’re in business, LinkedIn is the only place to be, and while LinkedIn has its many benefits and is a strong contender in my social media platform, my answer may be surprising to you.

My favorite social media platform, hands down, is Twitter.

I know. I know. I hear it all the time. You’re thinking “What? Twitter? I just don’t get all that tweeting stuff. All it is is stuff about what everyone had for breakfast!”

That’s where I’d jump up and down, pointing my finger at you and shouting “Wrong!” Well, maybe not so much jumping up and down… And probably not shouting. (It’s not my style.) I have no idea why I’d point a finger either…

But you’re definitely wrong. Sorry!

As simple as the site is, Twitter is the most powerful tool in my social media arsenal.

The Best Social Media Platform for Business

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When I found out in 2009 that I was soon to be unemployed, Twitter was where my job search took root. It was where I was first exposed to the power of hashtags to find and sort content being shared on the internet.

I was a bit nervous at first about using Twitter. Was everyone a scam artist?

Then, I came across Steve Keating (@LeadToday) on Twitter. For some reason, his simple reassurance in his bio that he wasn’t selling anything on Twitter, only giving back, set my heart at ease. I started engaging with him a bit, and enjoying his nonsensical animal trivia on Saturday mornings. It reminded me of a book my kids and I enjoyed called 365 Days of Nature and Discovery: Things to Do and Learn for the Whole Family.

Our shared interest in leadership topics led me to discover the Lead Change Group (@leadchange and #leadchange) shortly after their Leader UnPalooza in early 2010, which sounded like a lot of fun. I struck up a friendship with Mike Henry Sr. (@mikehenrysr), the founder of the group, which led me to discover and make connections with many of the founding members of the Lead Change Group.

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Why Social Media Won’t Go Away

When home computers first came out, the general sentiment of many “experts” was that they would never catch on. Similar sentiments were expressed when the Internet started, and when e-mail was introduced into corporate life

There will always be naysayers when any significant change comes along that impacts the way we do business. But can you imagine your life today without computers? The Internet? E-mail? (I know some of us would like to imagine life without e-mail, but I know very few people who have managed to do away with it in their lives completely!)

The same is true of social media. It’s not just a fad. It’s not going away. And ignoring it won’t help!

How and Why Social Media Won’t Go Away

Social media is all about relationships. As with any relationship, it can have a different context for each connection. There are some people I’m friendly with, others I buy from, I have best friends, a support network, people I ask advice of and collaborate with, and others I learn from. That’s “in the real world,” but it’s true also on social media.

One of my books, The Character-Based Leader, was written with people I met on Twitter. I share ideas with other authors and entrepreneurs, and talk about social media with clients and prospects on Facebook. I have been hired multiple times for speaking engagements and project work by people who found me on LinkedIn and on my blog. Slideshare helps establish my expertise as hundreds of people have viewed my content, and hundreds more follow my Pinterest boards.

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Word of mouth marketing is the most powerful form of marketing there is, and much of it takes place on the Internet these days.

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